How it works
We built our process so you never have to chase paperwork, prescriptions, or insurance approvals. Here's exactly what happens, start to finish.
Apply online or by phone
Fill out the short application on this site, or call (866) 923-2423. We'll ask about your diabetes care, your feet, and your insurance. It takes a few minutes.
We verify & coordinate
Our team contacts Medicare or your insurance carrier to confirm your therapeutic shoe benefit, then sends the prescription and certification forms to your physician to sign.
Professional fitting
A trained podiatrist, certified pedorthist, or licensed shoe fitter measures your feet and helps you choose the right style, size, and width. In-home fittings are available, and a professional fitting is required for coverage.
Your shoes arrive
Your shoes and custom-molded inserts ship to your door. On January 1st your benefit renews — and we'll remind you when it's time for your next pair.
What Medicare & most insurance plans cover
1 pair of therapeutic shoes
Extra-depth diabetic shoes in athletic, casual, or dress styles — professionally fitted to your feet, in widths up to 6E.
3 pairs of custom inserts
Custom or heat-molded insoles shaped to your feet that distribute pressure evenly — the key to preventing ulcers.
Renews every calendar year
Your benefit resets on January 1st. We track it for you and send a friendly reminder when you're eligible for your next pair.
What Medicare requires
- A prescription verifying the need for diabetic shoes.
- A certification of medical necessity from the physician actively treating your diabetes.
- Fulfillment documentation from a qualifying supplier — which we provide as an approved Medicare supplier.
Choosing the right shoe — questions your fitter will walk through
- Do I like the style and color enough to wear the shoes consistently?
- Are there too many seams that could create friction?
- Does the sole provide enough traction and stability?
- Is there room for prescribed orthotics, inserts, and diabetic socks?
- Can I operate the closure system safely and securely?
Who qualifies? You must be diagnosed with diabetes, be treated under a comprehensive diabetes care plan, and have at least one qualifying foot condition — neuropathy, poor circulation, foot deformity, calluses at risk of ulcerating, current or previous ulcers, or partial/complete foot amputation.
Don't qualify for coverage? You can still protect your feet. Our self-pay program offers therapeutic shoes with specialty inserts starting around $99 — far less than typical specialist-office pricing.
Pick From 177 Name-Brand Styles
Step 4 is the fun part — sport runners, everyday walkers, dress shoes, and Mary Janes from Anodyne and Dr. Comfort.
Dr Comfort - 52050 - Jay - Blue
Anodyne - WHA023 - Teal/Lime
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Dr Comfort - 51950 - Don - Blue
Anodyne - WHA045 - Purple/Pink
Browse all 177 styles: men’s shoes · women’s shoes
Find out if you qualify in minutes
No cost. No obligation. We'll check your benefits and handle everything with your doctor and insurance.